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After initially taking about 3 weeks to get my DD214, I ordered my 201 File and received it within a week which I felt was outstanding. I was disappointed in taking so long to get the DD214 and had paid for express service but to my mind did not get it though they said circumstances can vary for each order. Overall, Touchstone can be a dependable source for military records and they are professional in the final product. The one negative was expecting express. Highly recommend the service they provide overall. [Thank you. Each record request is unique. This is after all military record keeping. We work on average response times. Some come in earlier, some later. The holidays, too, generally result in slower response times; the records facilities personnel are taking vacations. We encourage all of our clients to read our Frequently Asked Questions (FAQ) before ordering to understand what we do, how we do it, and the systematic parameters under which we operate.]
Rating: [5 of 5 Stars!] |
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