Our postal address is:
Touchstone Research Group, LLC
244 Fifth Avenue
2nd Floor, Suite 2571
New York, NY 10001-7604

We can be reached via e-mail at webmaster@touchstoneresearchgroup.com or you can reach us by telephone (both voice and fax) at 800-At-DD214 (800-283-3214) or 646-530-8767.

For each visitor to our website, we automatically log and track information regarding the date, time, domain and IP address of the visitor and any hotlink that they may have used in order to arrive at our website including the search terms and search parameters that were used whenever our website is accessed from most major search engines. The webpages that you view, including the web-browser that you use and the time you spend on each page, is recorded. If you are given a username and password to log into certain password protected sections of our site, whenever you log into our website, that login is recorded. This information is retained by us to analyze your visit to our website, to assist us in website design, navigation and maintenance, and may be used by us in any lawsuit regarding copyright violation, breach of contract, or under any other legal theory concerning inappropriate and/or illegal use of our proprietary material, images and information contained within this website, or in the context of any other lawsuit or legal proceeding; this information may also be provided to legal authorities pursuant to subpoena, court order or in a good-faith anticipation of a violation of law. This use of information extends also to other information collected at our website, described below.

We collect the e-mail addresses of those who communicate with us via e-mail and information volunteered by you, such as purchase, order and survey information and/or site registrations. E-mail contains tracking information that we also collect. When you use e-mail forms available on our site in order to provide information to third parties, we also collect the third party's e-mail address and any message that you may include.

We collect the personal information that you voluntarily provide to us, including your address, telephone number and e-mail address to fulfill your orders and to notify you about updates to our product and service offerings and website. We may share the information that you provide to us with third parties such as to send you third party information which we believe is relevant and useful to you, where you have not opted out of receiving such information. We will also use your information for the completion of merchandise orders, drop or third party shipment, etc. If your information is used in this manner, your information will be subject to the third-party's Privacy Policy.

With respect to cookies: we use cookies to record session information, such as items that you add to your shopping cart, and to allow you ease of navigation about our website and to facilitate your access to your account information at our website.

Should you receive any communication from us not in regard to a purpose that you directly or indirectly authorized, if you do not wish to receive such further communication, please let us know by sending us e-mail at the above address.

Persons who supply us with their telephone numbers on-line for a specific purpose may receive telephone contact from us, but with information only in regard to that specific purpose.

With respect to Ad Servers: we do not partner with or have special relationships with any ad server companies.

From time to time, we may use client information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes here to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.

Clients may prevent their information from being used for purposes other than those for which it was originally collected by contacting us at the number provided above.

Our clients can access their transaction information (e.g., dates on which clients made purchases, amounts and types of purchases) that we maintain about them - by simply logging into their account through the My Account link in the header of this website.

Our clients can have inaccuracies corrected in contact information and transaction information. Simply contact us.

With respect to security: we always use industry-standard encryption technologies when sending and receiving consumer data exchanged with our website.

If you feel that we have violated any term of this, our Privacy Policy Statement, please contact us at the above address, phone/fax number or e-mail so that we may resolve any misunderstanding.

Thank you!

The Touchstone Research Group