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The service was indeed fast which was a great help. I believe it is a great tool for people to use. Unfortunately I was given 2 documents which I already had in my possession one of which I had already explained to them i had. Perhaps if the communication was better between the 2 parties, I would have saved myself the 140 dollars. I would only use this site again if I was absolutely sure of what I needed.
RESPONSE: We retrieve all separation documents within our clients' charts. Apparently, this client had believed that he would be issued a DD214 for his Reserve service separation. DD214s are issued ONLY for separations from active duty. He requested his reserve separation, and that's precisely what we provided. He never raised the question and, we believe that a client who places an order is well versed on his particular needs. We would have been happy to answer any question which he may have had - if he had asked.
Rating:  [3 of 5 Stars!] |
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